1. Do you deliver to major cities across the world?
Yes.We ship internationally to over 250 destinations across the world through reputable courier companies.
2. How do i know the shipping/delivery cost?
Shipping fee is calculated based on ;
- Weight of your items(1kg=2.2lbs)
- Final destination of your shipment.For example,shipping from USA to Lagos,Nigeria by air is $3.90 per pound while shipping to other cities outside Lagos incurs additional $0.80 per pound.
Kindly note that for your items to qualify for the shipping cost stated above,the minimum weight of your shipment must be at least 15Ibs(i.e 15pounds). Shipments below 15 pounds attract a flat shipping fee of $50(for shipping to Lagos, Nigeria) and $60(for shipping to anywhere outside Lagos,Nigeria) .
3. How do i know the stores to buy from?
You will find the links to major US store websites on our website.
4. Can i order from stores that are not listed on your website?
Yes. All you need to do is to fill out the details of the website and items on our order form.
5. How long does it take for my goods to be delivered?
Once we receive your order form,your order will be processed immediately.The length of delivery depends on the form of shipping selected.For example,shipping via air freight usually takes between 7-10days from the day we receive the items on your behalf from the US store.
Shipping via shipping vessels usually takes about 3-6 weeks from the date we receive your items from the store.(Please,note that shipping from your US store to us normally takes between 3 to 10 days.Once we receive your items ,we will ship them to you at your destination).
6. Can i make a partial payment?
No.Partial payments are not accepted as all payments have to be made in full before orders can be processed.
7. How much do i pay for the items i buy?
All you pay is the exact price( including taxes) you see on the US store website ,our service charge and shipping cost to your destination.Please,take note that most USA stores charge for delivering to us because we buy mostly online the normal way.So if you buy from different stores,you may have to pay several delivery charges.
8. What are your charges?
We charge 10% for orders above $500 and 15% for orders below $500.
9. How do i make payment?
It’s simple and fast. Just click on the button “Buy Now” on our website and you will be re-directed to Paypal for payment to us.Please note that Paypal is a highly secure and reliable means of online payment acceptable all over the world.Also note that you don’t need to have an account with Paypal to make payment to us.Paypal accepts all debits/credits cards.
10. How am i sure your services are genuine and reliable?
Since 2012 when we started shopping from the United States for our numerous customers,we have successfully handled and delivered their items safely and on time.Our customers are always pleased with us because we exceed their expectations at all times.We also use SSL technology to keep customers’ information safe on our website.
11. Can i return or change my goods if i don’t like them?
No.We only accept returns when the mistake with your order initially originated from us.
12. I have a shopping list and i want to shop from the US,but i don’t want to visit US store websites or fill your Order Form.What do i do?
We have designed a Personalized Shopping Service that will enable us to assist you in buying the items you want.All you need to do is to make available to us your Comprehensive Shopping list and your budget.Please check our products page for more details.
13.I want to buy a used car from the US.Can you handle this?
Yes.We have designed our Personalized Shopping Service to handle this service for you.Please check our products page for details.
14. Do you have a size guide?
15. Please i need more help.
Send us a mail through firstname.lastname@example.org OR email@example.com